FAQ

FAQ

  • Can you provide SGS test reports?
  • Do you have detailed and professional installation manual?
  • What is UV? How does it work?
  • How different is the UV solution comparing to the chemical disinfection? What are the advantages?
  • Do all UVC lamps contain mercury to be germicidal, and do all UVC lamps produce an ozone smell?
  • Does the temperature of the water and hence the lamp affect the UV output intensity? Is there an optimum operating temperature?
  • We keep seeing the terms ‘watts’ and ‘joules’ in descriptions of how much UV is required to disinfect something. What do these terms mean? Are they the same? Why are they important?